Companionship that feels natural

GoodCompany isn’t a care agency. We don’t deliver tasks, routines, or supervision.

We match older people with companions who visit regularly to talk, listen, share interests, and spend time together. The goal is steady, familiar presence - not checklists or schedules.

Everything we do is shaped around calm, reliable support that feels comfortable for the older person and reassuring for their family.


If you’re exploring different types of support, you may find it helpful to understand how companionship differs from care.

Step 1 - We talk with you

Before anything else, we take time to understand your situation.

You tell us:

  • What you’re noticing
  • What your parent is like
  • What kind of visits might help
  • Any practical considerations such as location, timing, or interests

We don’t rush this conversation. It’s the foundation of a good match. This isn’t a sign-up call. It’s a thoughtful conversation.

Many adult children carry a quiet sense of guilt at this stage, even when they are doing everything they reasonably can. This is not because they are failing, but because distance, work, and modern life limit how present anyone can realistically be.

This is not something that can be solved by trying harder or checking in more often. It is a structural gap that appears when regular, shared time disappears.

GoodCompany exists to hold that gap carefully, without turning it into care or making anyone feel diminished.

Step 2 - We match thoughtfully

Once we understand your situation, we find a companion who makes sense for your parent.

We consider:

  • Personality and communication style
  • Shared interests or activities
  • Practical logistics
  • What will feel comfortable and familiar

Consistency matters. We aim for the same companion at every visit, not rotating faces or time-limited tasks.

We also explain our approach to safety and matching in more detail here.

Step 3 - Optional virtual introduction

Before visits begin, we can arrange a short virtual introduction.

This can include:

  • You, as the person booking
  • Your parent or family member
  • The matched companion

It’s a simple way to make sure everyone feels comfortable, ask any questions, and start the relationship gently.

If your parent would prefer not to join a call, we can still do an introduction with you first, then keep the first visit calm and straightforward.

Step 4 - Visits begin

GoodCompany offers companionship only. We do not provide care or medical support.

Our companions are carefully matched, personally vetted, and DBS-checked. Visits are regular, reliable, and focused on human connection.

For many families, this feels like a supportive step before care is ever needed.


For a clearer explanation of how companionship differs from care, you can read more here.

Step 5 - We stay in touch

We don’t disappear once visits start.

If you have questions, concerns, or want to adjust anything, we listen and respond.

We check in periodically to make sure:

  • Visits are going well
  • The companion is a good fit
  • Your parent feels comfortable
  • Any changes are made gently

The aim is continuity, not churn.

Step 6 - How we handle safety and boundaries

Your parent’s comfort and safety matter.

Every companion we work with:

  • Is personally interviewed
  • Is DBS-checked
  • Is trained
  • Is introduced thoughtfully
  • Understands boundaries and expectations

We never leave safety to chance. We also avoid making visits feel clinical or formal.

What consistency really means here

What makes companionship meaningful is not a list of tasks.

It’s seeing the same person week after week. Someone who:

  • Knows your parent’s stories
  • Notices small changes
  • Builds familiarity over time
  • Feels like a friendly presence, not a service

That consistency is what makes companionship feel steady.

Who this approach suits

Many families come to us because they are worried about loneliness rather than care needs. You can read more about loneliness and ageing parents here.

This approach works well when:

  • A parent is independent but lonely
  • There is no formal care requirement
  • Your family wants something steady, not clinical
  • Comfort and human connection are the priority

If care is needed for physical or medical support, we can help you think that through. Companionship itself remains focused on social connection.

Want to talk it through?

If you’re unsure how this would look for your family, or if you’re hesitant about taking the first step, we’re here to talk.

Get in touch